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For answers to most questions about Giant, click on one of the topics below:

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Because of the large volume of emails we receive, it may take up to 7 business days to respond. Please include your daytime telephone number in case we need to contact you for more information. If your issue requires more immediate attention, please call us at 1-888-469-4426. Or call your local store directly.

Contact Information

Consumer Affairs

1 888-469-4426 M-F 9am - 5pm ET

Contact Consumer Affairs

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Praise for stores, associates, products or services
Requests to update name, address, phone; link/unlink family members in household; requests for new, additional or replacement cards and keytags
On-line offers; offers received via Enewsletters and mobile text messages
Questions or comments about our gas reward programs
Comments or inquiries about promotions and points-based programs
Comments about the quality or packaging of a product purchased in our stores
Feedback about our store brand products (such as Nature's Promise, Care One, Simply Enjoy, Guaranteed Value)
Requests for new products or inquiries about discontinued products
Questions about our coupon policies
Questions or comments about our in-store pharmacies
Concerns about service or conditions in our stores
Any other inquiries or comments
Requests for donations or sponsorships
Inquiries about Employment
Requests from vendors for us to sell their products or buy their services